Your Position: Home > Q&A

Are you a manufacturer?

Yes, CORESTAR is a high-tech manufacturer established in 2019. We are specialized in control solutions for air conditioning, refrigeration and heating. Our product design aims to achieve energy conservation and reduce environmental impact. This is enabled by the combination of advanced technology and customized services, with the goal of optimizing the performance of equipment and systems. Our solutions are used in commercial, industrial and residential applications.

What’s your products range?

Our proudcts range covers controls, sensing and IoT.

Can you do OEM for us?

Yes , we do OEM and ODM service. Our engineers have good experience to understand what buyers like and arrange development.

Can you handle small orders ?

Of course, in order to support clients' business, we will prepare some stock for many hot sale models in advance. So that we can sell small quantity products to you each time.

How does your factory control the quality?

Factory has quick and enthusiastic merchandisers team, strict and responsible QC team. Each product will be inspected before packing.

Can you give me a discount?

The bigger the quantity, the cheaper the price. We will quote you the best price based on your order quantity. If you have any query about the prices, contact us would see to your price issue specially.

How to place an order?

Select item, tell us quantity—confirm details -we quote price —give us shipping address—make proforma invoice for you—make payment .

How to pay?

You can pay by T/T, WESTERN UNION, PAYPAL or BANK TRANFER, etc.

What’s your MOQ?

Our normal MOQ is 50pcs each model. We also can make more less than our normal MOQ. But the price will be adjusted accordingly. And we are glad to custom made samples for you to test the quality before bulk order.

What is your sample policy?

Sample leadtime is 7-10 days. Samples need to be paid, and cost can be deducted from bulk order.

What’s the production lead time?

Bulk order will take about 30 days.

What’s the warranty?

Warranty is 1 year.

What's the packing?

Normally it's one piece in one packing box, then all in one wooden pallet.

What about after-sale service?

1. Offer customers with technical support through telephone, email and on-site.
2. During the warranty period, we offer free accessory replacement or product replacement.

Is there cheap shipping cost to import to our country?

For small order, couriers such as Fedex, DHL, UPS will be better. For bulk order, we recommend sea freight or air freight.

May I visit your factory?

Sure, welcome any time. We can also pick you up at the airport and station.

Send Inquiry Now



    Chat Now
    info@corestartech.com
    +86 13771791973
    +86 13771791973



      X